NO EXCHANGES OR REFUNDS WHEN PURCHASED AT DISCOUNT.
For items purchased at retail price exchange must be processed within 7 days of shipment receipt. All exchanges dependent on existing stock.
To cancel or change an order you must contact firstname.lastname@example.org within 12 hours of placing the order.
Original Fables will not issue credits or refunds for any difference in price on items purchased before the start of any sale.
Orders placed at retail price, will have any exchange option available, while those purchasing at a sale price are considered final sale.
All processed orders shipped before the start of any sale, may not be exchanged for items at their discounted price.
For any problems or concerns with the merchandise notice must be given to email@example.com within 2 days of shipment receipt.
To exchange an item it must have the original packaging, in as-new condition with both tags and printed receipt when returned.
Domestic customers are financially responsible for shipping the item back to Original Fables for the exchange. International customers are
financially responsible for shipping the item back to Original Fables for the exchange, as well as for shipping the exchanged item back to their
respective country. All customers should receive tracking details upon dispatch, and are expected to monitor tracking progress for any delivery
exceptions. Packages that fail to be delivered/collected/or received are sent back to Original Fables at the company's expense.
The customer will be notified of said return by a service representative and the delivery address will be re-confirmed.
Any product shipped back to Original Fables as a policy dispute or order refusal will be subject to a Forced Refund.
Such customers will be refunded for order subtotal (minus original shipping costs paid) while instituting a $5 restocking fee per item.